DigiCel (South America)

We have partnered with DigiCel in their work with the justice systems across a large portion of South America to create a customized solution allowing those incarcerated to communicate with their loved ones by telephone. Needless to say, such a fluid, complex, and delicate situation requires a unique solution that can’t be found in any…

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OneChat (Australia)

When we partnered with OneChat in 2017, we found they needed a number of custom features added to their stock 3CX platform after they made the change, including: Customized call disposition routines that allow managers to track outcomes and gain valuable intelligence to optimize their team’s sales process and increase efficiency Tools allowing management to…

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AutoShack.com (Canada)

AutoShack.com migrated to 3CX, but they quickly learned that, because of the unique needs of their business, they would need some enhancements to their software. We created an enhanced call center platform for them with a variety of customizations, including: The increased ability to score call recordings and provide performance data for individual employees, which…

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